Thursday, 2 April 2015

Club Penguin reply to my post

I have sent an email of my post to Club Penguin and this is the reply I got :)
That's fin-tastic feedback!!

Over the year's igloo item size has increased, mainly because we included the option the remove the igloo completely so players can build straight on the big open space. 

I do think we need to have more balance between large and small items though, so we'll definitely keep that in mind when building new content. As well as your other igloo feedback. 

Also, we completely agree in regards to the chat filter. We are constantly working to improve what is and isn't allowed. Since safety of our players is our number 1 priority we do have to be careful. 

Some of the words you mentioned on your blog, like 'god' and 'blood', can be used in really negative ways online to the point where it could really hurt someone. We would rather air on the side of caution in those cases. 

However, we realize that it is too strict in other areas, so we are working to improve what can be seen. 

As for your party concerns, we've had to simplify some of the recent parties in order to be able to have them both online and on mobile. Our tech writers pretty much have to write two sets of code for the parties and having complicated parties where everything is decorated can be time consuming. 

That is a process we are trying to simplify, so we can have the best possible experience for parties on both platforms.  We would love to see more decorations and activities moving forward. 

Lol, I love the pics of the giant pins by the way. It would be cool to see them smaller and more of a challenge to find. 

Thanks so much for the feedback and suggestions for the island. I'll discuss it with the team and we'll keep it in mind. For now, have fun during the puffle party and be sure to drop by the island on the 23rd for the start of the Frozen Fever event. 

Snow long for now!

Chelsea
Club Penguin Support

Thanks for the feedback CP! I heard you aren't going to do the Fair of April on mobile, so that may mean the Fair is going to have extra rooms! Thanks again for your feedback!

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